Privacy Policy
Machan Engineering (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your information when you visit or interact with our website at machanengineering.com, and informs you of your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Please read this Policy carefully to understand how we handle your personal information and your rights in relation to it.
1. Commitment to Privacy and Data Protection
At Machan Engineering, safeguarding your personal data is a core priority. We are dedicated to maintaining the confidentiality, integrity, and security of your information, and we process all data in accordance with applicable data protection regulations. We adopt a privacy-first approach, ensuring transparency in all our data processing activities and giving users control over their information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors and users of machanengineering.com and covers all interactions on the website, including form submissions, account creation, purchases, and customer support inquiries. Machan Engineering acts as the Data Controller for all personal data collected through our website and services and is responsible for determining the purposes and means of processing your information.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information about how you use our website, such as IP addresses, browser types, access times, pages viewed, time spent on pages, referring URL, and other diagnostic data.
– Account Data: Includes identification details you provide such as your full name, billing and shipping address, email address, telephone number, and any other identifying information you submit through user accounts or sign-up forms.
– Profile Data: Includes your preferences, interests, purchase history, website interactions, and behavioral trends when using our services.
– Communication Data: Includes messages sent via our contact form, emails to our support team, customer feedback, and records of correspondence with us.
– Technical Data: Includes device type, system configuration, internet connection details, operating system, hardware identifiers, browser plug-in types and versions, and similar information.
– Transaction Data: Includes payment method details, purchase and order history, delivery address, and transaction confirmations.
– Preference Data: Includes marketing preferences, newsletter subscriptions, product interests, and consent records for communications.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds, as permitted by the GDPR and other relevant laws:
– Legitimate Interests: To improve our services, manage business operations, ensure website security, and communicate with users.
– Contract Performance: To fulfill obligations arising from a contract with you, including processing orders and facilitating customer services.
– Consent: When you provide explicit, informed consent for specific data processing operations such as marketing communications.
– Legal Obligation: To comply with legal, regulatory, or court orders.
5. Your Rights
Under the GDPR, CCPA, and other applicable laws, you have the following rights regarding your personal data:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request that we correct or amend inaccurate or incomplete information.
– Right to Erasure: In certain situations, you can request deletion of your personal data.
– Right to Restriction: You have the right to limit the processing of your data under specific conditions.
– Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format for transmission to another controller.
– Right to Object: You can object to our processing of your data based on our legitimate interests or for direct marketing purposes.
– Right to Non-Discrimination (CCPA): We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the details provided in section 13 of this policy.
6. Security Measures
We implement a series of physical, administrative, and technical measures to safeguard your personal data. These include, but are not limited to:
– End-to-end encryption for data in transit and at rest;
– Secure socket layer (SSL) protocols on machanengineering.com;
– Access control systems and authentication requirements;
– Regular data backups;
– Employee training on data privacy obligations;
– Regular auditing and assessment of our data protection policies.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA) or California, Machan Engineering ensures that such transfers comply with legal requirements. We rely on mechanisms such as Standard Contractual Clauses (SCCs) and other recognized safeguards to protect your data during international transfers.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to comply with legal, accounting, or reporting requirements. Retention periods vary depending on the data type:
– Usage and Technical Data: Retained for up to 12 months for analytics and diagnostics.
– Account, Profile, and Preference Data: Retained while your account remains active and for up to 5 years thereafter.
– Communication Data: Retained for up to 3 years after resolution of the inquiry.
– Transaction Data: Retained for up to 7 years to meet financial and tax compliance obligations.
9. Cookie Policy
We use cookies and similar technologies on machanengineering.com. These include:
– Essential Cookies: Necessary for website operation and functionality (e.g., secure login, transaction processing).
– Functional Cookies: Enhance user experience by remembering user preferences.
– Analytics Cookies: Help us measure website traffic, usage patterns, and improve performance (e.g., Google Analytics).
– Performance Cookies: Collect data related to website responsiveness and errors for optimization.
These cookies may be first-party (set by our website) or third-party (set by service providers).
10. Cookie Management and Compliance
You can manage your cookie preferences through banner settings upon your first visit to machanengineering.com and via browser settings at any time. We respect “Do Not Track” signals and equivalent mechanisms as required by the CCPA. Consent to non-essential cookies will always be obtained prior to placing them on your device, in accordance with GDPR compliance.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from any child under 13. If we become aware we have inadvertently collected information from a child under 13, we will promptly delete it. Parents or guardians who believe their child may have submitted data may contact us using the information in Section 13.
12. Policy Updates and Notifications
We reserve the right to revise or update this Privacy Policy at our discretion. Material changes will be communicated via promotional or in-site notification on machanengineering.com. Continued use of our services after such changes constitutes your acceptance of the updated Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us using the following details:
Email: [email protected]
—
We are committed to full compliance with all applicable data protection regulations, including GDPR and CCPA. Users are encouraged to contact us at the provided email address regarding any privacy concerns or to exercise their rights.